Zillow reviews

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Profile picture for Keith Baker
Keith Baker Vice President

 

  

 
04/14/2015 – kporter10

Closed purchase loan. Mid City, Los Angeles, CA

Call Keith…and have ZERO doubt that you will have all of your mortgage questions properly answered and he will stay in constant contact with you with honest communication. I use to work with Keith before the market took a dive back in 2009. I chose to change professions but Keith persevered through the tightening down of mortgage guidelines and has continued to be an amazing broker! Keith was such a mentor to me when I worked with him that I returned to have him write my loan when I was finally able to purchase a duplex near the end of 2013. What I respect most about Keith and why I used him is that he does not sugar coat the process or any hiccups that may happen with lenders throughout the mortgage process and answered every question – even the daily calls when I was bugging him as to whether or not the loan had been approved, funded, etc.. (The worst thing you can experience is not being able to get in touch with your loan officer and getting excuses instead of answers when you have important questions about one of the largest purchases in your life.) Keith has the ability to choose the lender that is right for your loan – which I learned is not just a clever pitch – not all big bank lenders are the same and many times the lender you may never have heard of will be the best! We ultimately wrote my loan with a small lender and it was immediately sold back to a large lender – so quickly my first payment was to the large lender. Keith PRECISELY answered my questions as to how to purchase my property – using one side of the duplex as my primary residence and using the potential rental income from the other side to help qualify for my loan. In speaking with my primary bank, I was misinformed about being able to leverage the potential income to qualify for a loan and without Keith assuring me I could and writing the loan properly – I would not own my place now! I consider Keith a friend and as I mentioned, he is a former co-worker…but I would not be writing this review if I didn't believe he is one of the best in the business and I will definitely be using Keith on my next purchase (which he just helped advise me on how to clean up my finances so that the future loan file submittal is as clean as possible)! Thank you Keith!

 
 

  

 
03/23/2015 – jpgcreative

Closed purchase loan. Sawtelle, Los Angeles, CA 90025

Keith was exceptional in working with us throughout the entire process for purchasing our new home. Every step of the way he was very responsive with a close attention to all the details. We wholeheartedly recommend working with him if you are in the process of buying a new home.

 
 

  

 
03/22/2015 – kjmcmillen

Closed purchase loan. Silver Lake, Los Angeles, CA

We had a pretty long first home-search, and Keith was instrumental in helping us build a strong foundation for the purchase, from the pre-approvals, to the offers we made, to the final close on our new home. His responses to our inquiries (which were many, as we were first-timers) were always thorough and extremely quick, which impressed us greatly. Some people do one of those things, some people do neither, but rarely do you find people that do both, and those people are the kind you can count on when things need to move quickly and easily to be successful.

As time went on during our search, our mortgage requirements changed, and Keith made those transitions very smooth and painless (or at least as painless as possible, when it comes to these types of things). His knowledge of where we stood, where we wanted to be, and how to get there was invaluable.

We would absolutely recommend working with Keith and would not hesitate to work with him in the future.

 
 

  

 
03/13/2015 – burtsboss

Closed refinance loan. Eagle Rock, Los Angeles, CA

Keith Baker is a bit of a life-saver. He not only did an excellent job getting our first mortgage set up, but he then followed up and found us an excellent deal for re-financing. He's easygoing, thorough and patient in what is often the byzantine and exhausting process of home finance. Both my wife and I came to rely on his expertise and clarity when making decisions.

- Highly likely to recommend

07/15/2014 – sanfilippo frank

Closed purchase loan.
Keith Baker did an excellent job getting a mortgage on my Palm Springs house. Keith got me a great rate and provided excellent service throughout the process. I’m not yet a resident of PS so I really needed someone to coordinate the whole process with my real estate agent, the title company and the bank. From the feedback I got from everyone else in the process, Keith was great to work with. I also felt like I was really take great care of with Keith. I would definitely recommend him as a broker for his knowledge, expertise and service.

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- Highly likely to recommend

07/11/2014 – jbasak0

Closed purchase loan.
I’m so relieved and pleased that I went with Keith Baker as my broker when I went for my mortgage on a home in Palm Springs. I was looking for a second home and live in New York and knew the process was going to be a little difficult to coordinate but Keith handled everything with seamless expertise. My purchase requirements were a lot more complicated than I originally thought they’d be. I was buying a second home with a HELOC on leased land in a condo community (couldn’t get more complicated); and I was doing this all remotely from NY. Keith navigated through the intricate requirements and kept me up to date and informed each step of the way. I thought the most important thing was to get the best rate (which I did) but I have to say it’s equally important to get an excellent broker that will make this process so much less stressful and challenging. I’m pretty sure I wouldn’t have gotten this done with someone else. I’d recommend Keith to anyone looking in the southern California housing market.

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- Highly likely to recommend

06/17/2014 – StevenBarkal

Closed refinance loan. Los Feliz, Los Angeles, CA
Keith helped me obtain a mortgage and was completely thorough in explaining everything that was going on with the contracts as well as the process. Keith was always available to answer questions and acted professionally every step of the way. If a problem came up, Keith handled it immediately and to my satisfaction. I would use Keith again if I ever bought another home.

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- Highly likely to recommend

06/03/2014 – zuser20140603142204409

Closed refinance loan. Venice, Venice, CA
Keith Baker is outstanding at his job,& as a result I had a wonderful experience working w/ him. I have & would continue to recommend him. He is an expert in his field,& made me feel safe during a potentially stressful situation. He got me a very good refinance rate during a difficult time.He is patient ,detail oriented, trustworthy, & has a wonderful sense of humor as well!

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- Highly likely to recommend

05/30/2014 – zizzer

Closed refinance loan. Silver Lake, Los Angeles, CA
I had a very complicated financial situation that required a knowledgeable person that understands all of the lending laws and regulations. My situation was not your typical refinance, it required multiple transactions in order to meet my goal. Keith not only made this happen without a hitch, but delivered more than I had anticipated. He responded to my calls swiftly and made sure that all the details were addressed. I would highly recommend Keith to anyone that is looking for real estate financing. I will definitely continue to use Keith in the future.

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- Highly likely to recommend

05/30/2014 – cory michael williams

Closed purchase loan.
Keith was great helping us to purchase our first home. Since my wife and I had never purchased a home before we had no idea what we were doing, but Keith helped us through ever step of the way. He explained everything to us clearly and in terms we could understand. In our case we did what he called an "80/10/10" loan. Instead of one loan we had two in order to avoid having to pay mortgage insurance. Keith made what I'm sure was a very complicated process easy and as stress free as possible. I would recommend Keith to anyone looking for a home loan based on our experience.

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- Highly likely to recommend

05/23/2014 – kcalandro

Closed purchase loan. Los Feliz, Los Angeles, CA
Keith was very helpful through the entire process when we purchased our home in Los Angeles. Overall he made the loan process as easy as possible for us and guided us step-by-step. I can't imagine buying a home without his help!

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- Highly likely to recommend

05/19/2014 – DavidFriedman6

Closed purchase loan. Cathedral City, CA
I've worked with Keith for many years, on new home purchases and refinances. He's always professional, knowledgeable and patient. He makes a complicated and stressful process so much easier. We just closed on a home, and he thought outside the box to make our loan work for our needs. I'd highly recommend him to anyone looking to get a home loan or refinance.

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- Highly likely to recommend

05/18/2014 – mddwart

Closed refinance loan.
We have used Keith Baker's services, and as a resource, for over a decade. He is the first mortgage broker we contact and who we work with. That is because when shopping rates his are the best. Top this with his remarkable, reliable, comprehensive service and we don't believe there is a better mortgage broker. We comfortably refer him to friends and family and they have not been disappointed.

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- Highly likely to recommend

05/16/2014 – user2813594

Closed purchase loan. Hollywood Hills, Los Angeles, CA
Folks! Keith is remarkable; the very best loan officer I have dealt with including about twenty transactions over the years. He is the most reliable and conscientious mortgage broker that I have ever encountered. Everytime, I have been involved in a real estate transaction with Keith I knew I could completely rely on Keith to stay on top of the deal, get me the very best rates in financing, keep me up to the minute on the status of my financial applications.

I have plans to use Keith again on a more complicated transactions. I know I can count on him to bring the deal to a successful conclusion.

Regards,

Carl Peter Ripaldi

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- Highly likely to recommend

05/16/2014 – garylavasser

Closed purchase loan. Sun Valley, North Hollywood, CA
Keith has always been a great help. He originally helped my fianace our home has helped me re-finance our home twice. I would highly reccomend him to anyone buying or refinancing a home.

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- Highly likely to recommend

05/16/2014 – terielise

Closed refinance loan. Woodland Hills, Woodland Hills, CA
Keith was amazing to work with on my home refinance! After previous very unpleasant experiences with less knowledgeable and less competent people, I was very reluctant to refinance, despite knowing it would save me money. I am so glad I decided to work with Keith Baker! He made everything so easy, was a complete delight to deal with, knew exactly what he was doing, respected my very busy schedule, didn't push me into anything until he knew he was able to get the best possible rate for me, and made me a very happy (and loyal) customer. Keith responded immediately and clearly whenever I had any questions, made sure that I understood all of the details of what we were doing, and could not have been more helpful or responsive. You know – my mother is the one who referred me to Keith. She and several of her friends had worked with Keith and were all very happy. Now they have another very satisfied member of the Keith Baker Fan Club :-) I guess it sometime pays to listen to Mom.

I would encourage anyone even looking into refinancing their home to speak with Keith Baker! You will not be disappointed!!!

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- Highly likely to recommend

05/16/2014 – user1793503

Closed purchase loan.
Buying a home is a daunting task and what you don't know can cost you thousands of dollars. We were so pleased with the knowledge that Keith Baker brought to the table as our mortgage loan guru. Since we were first introduced to him 10 years ago, we have continued to come back as a client as we refinance and buy up. You will not go wrong with Keith Baker on your side.

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- Highly likely to recommend

05/14/2014 – user4698131

Closed refinance loan. Mount Washington, Los Angeles, CA
Keith is awesome to work with! He answered every question fully and immediately, explained every detail so I understood what he was doing, and has complete knowledge of the process. Keith was with us all the way to completion.

I would HIGHLY recommend Keith.

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- Highly likely to recommend

05/13/2014 – jmasino28

Closed refinance loan.
Keith represented the best loan experience that I have had to date. Keith was more responsive than I had dealt with in the past. He almost always either answered his phone, or if a voice mail was left, responded within the hour – It was impressive! He delivered the loan information in a straightforward manner and went above and beyond in working with my agent for both a refinancing of my existing loan and providing letters to support offers that I was submitting. None of the new offers have been accepted, but I plan to use Keith when I move forward with buying again.

Contact Us

Pacific Trust Group
606 N. Larchmont Blvd
Los Angeles, CA 90004
(323) 461-2840